HiStitch

HiStitch · Support

A little help for your next stitch.

Last updated ·

Questions about your artwork or exports? Email us and tell us what happened. Never include passwords or unrelated sensitive information.

Getting started

Open HiStitch to write or draw on the canvas, choose a frame and add your own photos or designs. Available tools are shown in the app.

Keep your artwork safe

Editable works are stored on your device. Save important exports to Photos or Files before deleting the app, clearing data or changing devices. HiStitch support cannot recover local work. The saved-work collection currently keeps up to 100 entries. Saving beyond this limit can remove older saved entries, so export important works separately.

Trouble saving to Photos?

Check HiStitch’s Photos permission in system Settings and make sure your device has free storage. Try again with a small export. If it still fails, tell us the export format, app version and what you see on screen.

No mail app configured?

Select and copy the email address above, then paste it into Gmail or another mail service. The in-app Feedback button may include device/app details in an editable email draft; nothing is sent until you choose to send.

Import photos or files

Use the photo or SVG entry to select content from your device. Only choose material you have the right to use. Camera access is needed only if you choose to take a photo.

Privacy requests

For privacy questions or a request about information you sent to support, email us at the address above. Do not send identity documents unless a necessary, proportionate verification step has been explained.

Related policies

Apple Standard EULA